Here’s what people are saying about Spin Mortgage.
We are so fortunate to work with so many wonderful people and are grateful for the feedback - it helps us continually improve our craft and improve your experience.
Forrest S.
Excellent experience with Spin Mortgage. Our broker Ryan was extremely informed, helpful, and responsive. Highly recommend!
Hannes O.
Chantelle M.
5 star service. 100% recommended We had used a credit union for our last few mortgage renewals. We have also sat down with the big banks to discuss our mortgage renewal options. We had to wait days and even weeks for these institutions to get back to us, usually without any concrete numbers or their advertised mortgage rates. Usually they would answer with "maybe" or "I'll see what I can do". Steve and Bonnie at spin mortgage is exactly what I was looking for when it came to discussing our mortgage renewal. After submitting my information online, Steve called me to discuss my options. Steve was very courteous and professional. He was able to relay concrete numbers, even after business hours or on the weekend. He worked very hard for us and our family. We owe a big thanks for our home refinance and our new rental condo to the professionals at Spin Mortgage. Thanks again Steve and Bonnie, You guys are the best!
Samuel L.
Ryan Araujo assisted me with my home purchase and found me a great rate while providing excellent advice. He often worked overtime to answer my questions, which was appreciated since I had to deal work from my job during the day. Definitely went above and beyond my expectations. Highly recommend, especially for first time homebuyers.
Niels Melis-De L.
We had a fantastic experience with our mortgage broker Ryan Araujo. Highly recommend not only to our community but as well elsewhere. Ryan is very responsive, courteous and provides insightful service throughout the entire process. We felt assured that thanks to Ryan we got the best mortgage package for our situation. Highly recommend Spin Mortgage. Thanks Ryan!
Brad W.
I highly recommend Ryan from Spin Mortgage. He was prompt, informative, and professional throughout the process and was able to arrange great financing terms for our purchase!
Blair G.
Spin Mortgage was recommended to us by my daughter and son-in-law Nina and Gonzo to help us with a purchase of a new home on Vancouver Island. Steve and Bonnie were professional, responsive and a pleasure to deal with. No "bait and switch" with mortgage rates to try and get our business. In short, straight shooters. I would definitely recommend Spin Mortgage to other friends and family. Many thanks for their help.
Blanka M.
The team at Spin Mortgage is knowledgeable, responsible and has always made us feel well taken care of. From our first home, to transferring over our mortgage to a renewal, they've helped to guide us through the fine print. Great rates, great customer service and a seamless process!
Clare W.
Very responsive and helpful. We didn't have a straight-forward contract of purchase and sale, and they were very patient and helpful the whole time.
Ben l.
Steve and Bonnie of Spin Mortgage are a class act. Over the past decade we've engaged Steve for our mortgage needs as we appreciate his thoroughness, his client-centric approach and transparency is what keeps us going back to this team. They get us the best deal they can find and also help us with some of the mishaps during the process. If you want a top notched mortgage advisory and brokerage service, this is it.
Adam T.
Steve and Bonnie made the process of obtaining a new mortgage an absolute breeze. While in other markets / other brokers made the entire process stressful and prolonged - Spin Mortgage had our financing in place well ahead of clearing subjects, and with a lender and a rate that other broker's were unable to get for us!!! Thanks again, and we will be returning for our future mortgages and referring you to our family and friends (as you were referred to us)
Parvaneh S.
I have been one of Spin Mortgage clients for a long time and will not go to any other place because of its quality of service. Spin Mortgage advisors are second to none. They are quick in reviewing your application and getting the best possible mortgage rate for you. Very friendly and understanding as well. Thank you, Steve and Ryan!
Ryan G.
Great experience organizing a refinance of an existing property to get a mortgage and purchase a new property. They were super responsive, answered all my questions quickly and acted fast for our short time frame. Very pleased with the outcome!
Graham C.
I didn't think I could afford a home... wrong. These guys made it happen and exceeded my expectations! I did a private sale, and they were extremely helpful, professional, and patient. They made it affordable and even got me a great rate. I would highly recommend Spin Mortgage to anyone.
Meghan M.
Ryan and his team at SPIN helped me secure my first mortgage in the most professional and informative way possible. I couldn't have asked for a better mortgage approval experience. No matter how many times I had to ask Ryan to explain something to me, he was always willing and patient with zero judgement. It's the biggest purchase you'll ever make and I whole heartedly recommend Ryan to not only get you the best rates but truly take care of you.
Chris W.
This company has been our mortgage brokers for 19 1/2 years! They have always gone above and beyond for us. I do not hesitate for a moment to recommend them very highly.
Christina H.
Ryan at Spin Mortgages was fantastic. He was respectful, prompt and confident, walking us patiently through the whole re-mortgage process. I truly felt like he kept our best interests at heart the entire time. This team was recommended to me by a close friend and I wouldn't hesitate to pass on that recommendation. I look forward to working with them in the future.
Camilla S.
Ryan at Spin mortgages was extremely prompt at addressing our questions and walking us through the process. Great service!
Fran G.
I have successfully used Spin Mortgage 3 times & each time they have been very knowledgeable, professional and saved me a decent amount of money bottom line kept money in my bank account I would highly recommend them to anyone looking for an excellent mortgage broker
Pamela H.
Quick to reply, always available for my clients and extremely knowledgeable and professional Happily recommend
Roland C.
Bonnie was great. She helped us through our mortgage renewal and was extremely helpful and very responsive to all our questions and email and phone calls.
Nancy B.
We chose to go with Spin as they were highly recommended by a friend. Very pleased with the service! Our broker, Bonnie, was so helpful, responsive, and diligent. All in all, a great experience.
Albert P.
Highly Recommend this company, Ryan and team at spin is a very hardworking professionals and goes over and beyond expectation. He recently helped us close the deal on our mortgage. As first time buyers we had no experience on this and he was very informative and transparent about things that we needed to provide. more than happy to work with them again and you can't go wrong with this team.
George E.
Highly recommended. Totally professional and genuine. It came down to me renewing with a major bank or going through Ryan at Spin. The bank took forever, wasn't clear and didn't mention fees. Ryan's group were totally transparent and were happy for me to get the best deal, whether through them or elsewhere. In the end I went through Spin. Just a completely professional and trusted experience. Give him a try!
Dawn K.
This the second time we have used Spin Mortgage and it was another great experience. Ryan made the process smooth and his availability was greatly appreciated. If we had a question it was immediately answered via phone or email. Thank you again!
Michael M.
Thank you to Ryan and the team at Spin. This could not have been an easier process or a better outcome. They were great all around!
Graham T.
Our experience with Spin Mortgage was fantastic, Bonnie our Mortgage Agent was extremely professional and responsive. There were days when I have called up several times for clarity and she hasn’t hesitated to clear our doubts. she gave us the best rate that no other lender could provide us. A big shout to Bonnie for all your time in helping us get our mortgage. Thank you.
Nathalie F.
I’d recommend the team at Spin Mortgage to anyone and everyone. We have used them twice now and will continue to do so. Ryan was an absolute dream to work with. Always so quick to respond, so helpful, so knowledgeable and never once condescending even with all of my annoying questions. I cannot thank them enough. Stop searching for a broker and use Spin Mortgage, you won’t be disappointed!!!
Dolly R.
Jeff and Bonnie were absolutely great! Buying a home is a big deal in someone’s life and my partner and I were amazed at how on top of things Spin Mortgage was when finding us a lender and how thoughtful they were about finding us the best one FOR US. They made us feel like a priority and Bonnie was always really good at letting us know where things were at, never leaving us to sit with more than the normal amount of anxiety when navigating a process like home buying and mortgages. It seems super mushy to say but I felt cared for and not just a commission. They made this a really positive experience, as it should be, but they definitely added to it. I highly recommend Spin mortgage if you’re in the market for a broker, we’ve had a few others in the past but none like Bonnie and Jeff. And we will be sticking with them going forward.
Kris B.
Kudos to Ryan at Spin. This is by far the hardest I've seen a broker work, both to get us the best deal and to make sure that we had the best experience at a really challenging time. I'll gladly work with Spin again in the future. Thanks!
Sahil W.
One of the best teams for mortgage approvals and advice in lower mainland. Professional, reliable and very responsive.
Stephen L.
Love these guys. I’ve worked with Steve, Jeff, and Ryan over the last 15 years and they've never let me down. Always incredibly patient with my many questions, I never feel rushed or pressured. Their availability and response time is lightning quick. Most recently Ryan worked hard to get me the best possible mortgage and made it happen in the timeline I needed. Couldn’t recommend them more.
Mikko L.
My wife and I are long time clients of Spin Mortgage and cannot recommend Steve Pipkey and his team highly enough. Over the years (since 2007) Steve has managed to secure us mortgages (including funding for renovations and construction projects) with very good rates and conditions - both in Vancouver and in the Comox Valley. The interest rates that Steve found for us over the years were much better than rates we were quoted with from the financial institutions that we approached on our own, and the mortgage conditions that Steve negotiated are well thought out (repayment options especially) and have served us well over the years. I strongly recommend Spin Mortgage.
Saurabh K.
I had the pleasure to have the services from Steve Pipkey and Ryan Araujo from Spin Mortgage. I received excellent service from both of them. Even though I am in Ontario and they were in BC; the service received from them was thousand times better than I could have received locally. Both Steve and Ryan kept me updated regularly and responded with priority to any of my questions and requirements. My home hunting process was a very long one but Steve and Ryan were always there for me throughout my home search journey for my mortgage needs. When it was time to finalize my file; Steve and Ryan finalized it very quickly, smoothly and efficiently. The rates provided to me were the best as well. I would highly recommend Spin Mortgage for their mortgage services. They are the best! Thanks a lot Steve and Ryan
Mary K.
Ryan worked effortlessly to help us in getting our mortgage and at a great rate. He was always available and communicated quickly.
Theresa L.
Steve managed to secured an excellent mortgage rate for us even though we are self-employed. One lender was taking a long time to get back to us, and Steve was able to secure an alternative deal the day before subject removal to save our purchase. He is very responsive, and it is clear that he knows the ins and outs of the mortgage world. We are glad to have his support and would recommend him to anyone looking at getting a mortgage.
Peter Van N.
Ryan, Steve and the team at Spin really went above and beyond our expectations. When applying for a second mortgage for an investment property, Ryan and Steve really removed all the barriers and challenges and always took time to explain things simply to us. We've used Steve and his team from 2004 and they have never let us down. Highly recommend!
Heddy H.
This is my 4th time working with Spin Mortgage. It has been a pleasure and wonderful experience working with Bonnie. Bonnie is excellent – thorough, knowledgeable and very helpful. She went extra mile to help me get the best rate out there and get the documents processed in time. I would not hesitate to use Spin Mortgage again and I will refer them to anyone I know.
Chris B.
Made the renewal process quick and painless while securing the best possible rate. Efficient, professional, and friendly.
Scott H.
We have been dealing with Steve and the Team from Spin for years where they have helped us with our mortgage/re-mortgage needs. Their response time is always top notch and we appreciate their advice drawn from their vast experience. Would not hesitate to recommend them.
Felix L.
Even though there are many, many mortgage brokers that have a physical presence in my area, I continue to use Spin Mortgage three time zones away for my mortgage needs. Their team members (especially Ryan) are excellent to work with. They will take their time to explain all of the options and help you decide on the best mortgage based on your needs and desired features (keep in mind that the rate isn't everything). The team is highly efficient and quick to respond to you. For mortgages that needed appraisals, they even reimbursed the appraisal fees. Keep up the great work and excellent service!
Jordan M.
Excellent Service, easy to use and we got a great mortgage rate. Would highly recommend.
Stefanos T.
Thanks Steve and Bonnie for helping make this process super easy and painless. Steve was very accommodating and great to deal with. He explained all my options thoroughly and got me the best rate out there. I would not hesitate to use Spin Mortgage again and I will refer them to anyone I know. Thanks!
Alison G.
Very helpful and informative would definitely use again and recommend!
Jays O.
Great work by the Spin Mortgage Team! I highly recommend their service. Thank you very much!
Ismaëll-Antoine G.
Ryan provides good advice on mortgage types and optimal lenders, is efficient and reliable & their online systems make submitting documents a breeze. Used them twice, don't plan to stop.
Kym T.
Ryan at Spin Mortgage worked incredibly hard to get me the lowest rate. I would absolutely recommend Ryan. It was my first time obtaining a mortgage on my own and Ryan was incredibly patient with me through the entire process. Ryan was professional, knowledgeable and responded to all my questions promptly. I will use Ryan for future mortgage renewals!
Mary K.
Ryan worked effortlessly to help us in getting our mortgage and at a great rate. He was always available and communicated quickly.
Sevim M.
I don't think I could get a mortgage without Steve's expertise. At the beginning, I was so nervous because I didn't work with a mortgage broker before. I always worked with banks directly. However, it was a good experience. Without seeing any branch workers, I got the mortgage. Thanks to Steve. Also, Ryan is amazing. His emails and text messages help me went thru this process smoothly. Ryan, thank you. I will definitely recommend you to my friends and relatives.
Elaine S.
My husband and I are so happy to recommend Steve and Bonnie at Spin Mortgage! Steve was highly recommended to us by our realtor in 2003 when we bought our first house in Vancouver. Over the years he has taken very good care of us, providing excellent service and expertise, always negotiating the best rates for our mortgage renewals. They also keep an eye on market conditions, and contact clients when better rates are available. Steve contacted us recently to suggest reviewing our existing mortgage against current rates and then Bonnie researched and negotiated a much better deal for us, including a line of credit that will enable us to take care of some renovations. We so appreciate the expertise, advice and service from both Steve and Bonnie over the years. They are the best!
Peter G.
Ryan went above and beyond in getting our mortgage together. Couldn't be happier with how it went. Can't recommend enough!
Claudiu P.
I highly recommend Spin Mortgage. Steve and Bonnie were both very patient, trustworthy and knowledgeable. Every step in the process was transparent, straight forward and easy to follow. Us, as customers, being located outside the Lower Mainland didn't complicated any of the communications, as all their tools were accessible online.
Justin K.
Ryan made everything super easy and was very accommodating! Also found me a rate lower than anything i saw advertised. Highly recommend!
Justin Alexander K.
Ryan was great to work with. He made the whole process easy. Couldn't imagine my first mortgage being simpler. Highly recommend spin mortgage!
Michael H.
A friend recommended Steve to handle my new mortgage and said just reach out for a second opinion. I had already been pre-approved with a lender and I was about to just go down that route with the bank that handles all my other banking. I thought it was the best rate I could get in this market. Steve came back with a much better rate and terms that beat my financial goals for this mortgage. Extremely impressed with the online operation of Spin Mortgage where they can do everything via email to ensure efficient and effective service. Previously I had to print, sign and scan back forms with mortgage brokers, but not with Spin. Everything was done through their secure document upload and anything that required signing was e-signed. I will be recommending Spin in the future and using them again for my mortgage needs.
C G.
A neighbor referred me to Ryan at Spin Mortgage. He did a great job and I'm very glad I did business with him. He's very knowledgeable, friendly, and quick. I asked lots of questions, probably more than necessary because I was nervous and this was my first house mortgage. He was very professional, understanding, and walked me through all the steps, including all the new rules etc. What more can I say? It was a pleasure doing business with him! Thanks again, Ryan!
Rich B.
Both of the times I have used Spin Mortgage I have found the business to be knowledgeable, proficient, and refreshingly reliable. I highly recommend this professional team!
Tasenka N.
I was referred to Spin Mortgage by a colleague. I am very satisfied with my experience at Spin mortgage with what is my first mortgage experience as a first time home buyer. Bonnie and Jeff were prompt, professional, courteous, helpful, friendly, and on top of everything. I received a better mortgage than what was offered by my credit union. I Highly recommend Spin Mortgage!
Annie P.
Working with Ryan for obtaining a mortgage for our first property and now our second has been an amazing experience. He really put his all into making sure our mortgage was taken care of in a timely manner. He got us amazing and competitive rates, was prompt and clear with his communication, and was an overall pleasure to work with. In future real estate investments I will for sure be going to Ryan at Spin Mortgage.
Heather G.
Spin Mortgage is a great firm and I would recommend them to anyone buying a property. We worked with Ryan who was very knowledgeable, efficient, and took the time to explain different potential mortgage scenarios to suit our needs. He was readily available by phone or email throughout our mortgage application process and found us great interest rates. Thank you Ryan!!
Voytek G.
Professional and efficient - my two favourite things
Leah H.
Bonnie and Jeff are an absolute pleasure to work with and incredibly knowledgeable. It was a long process for us to find just the right home and daunting due to my self-employment, with no shortage of questions for them along the way, they were patient, understanding and most importantly, allowed us to purchase our dream home, we can’t thank them enough and highly recommend them!
Na D.
Steve and Bonnie were amazing throughout the purchase of my new home. They were able to get very competitive rates (actually better) and were very knowledgeable about the terms and details of each offer. Each time I requested something or had questions, they were very quick to get back to me with clear information. I never had to follow-up on anything with them, they were always on top of things. Overall, I was very happy working with them and would not hesitate giving them a shout in the future. Cheers!
Brett M.
Steve and his team helped me out of a jam, couldn't have been happier with their services. Professional and prompt, and got me an excellent rate. Highly recommend using their services.
Nancy H.
As a realtor, I've recommended many clients to Spin Mortgage and received a lot of positive feedback. For my own purchase, I used them as well and experienced first hand their professionalism, quick turnaround and great communication. They conduct their business how I conduct my business, and they are now my go-to for mortgage recommendations. Thanks, Jeff and Ryan for making the process easy and painless!
Michael C.
Spin has helped us with our last 4 mortgages, I wouldn't go anywhere else. The process was simple, they handles all the work and provided us with exactly the information we needed, no confusion. We have always had amazing rates and good advice
Gary H.
Very thorough, professional, and efficient as always. Our fourth or fifth transaction with them.
Adrian H.
Working with Spin Mortgage as first time buyers we were amazed at how knowledgeable and supportive they were. They gave us great advice and anticipated next steps so nothing felt rushed or was missed on our part. It felt like a team effort to get our dream house and we couldn’t be more thankful. Highly recommend.
Travis P.
I highly recommend using Spin Mortgage. It was my first time getting a mortgage and I'm very glad I went with Spin. They were fast, professional, and easy to deal with. I dealt with Ryan and he was great. He was super helpful with everything and always easy to get a hold of whenever I had any questions.
Pat N.
I approached Spin Mortgage to 'refinance' (my present house) in order to purchase a new house - a tough approval in today's strict lending criteria. My bank (one of the 5 big banks) could not, nor could another local mortgage broker. Spin undertook my case. They had barely 4 weeks before 'closing'. They understood the time crunch and moved swiftly without wasting time. They got both approvals on time. I owe them a lot. Ryan who I worked with is fantastic. Highly recommend Spin to anyone. Look no further. You will not disappoint.
Gloria T.
We worked with Ryan and Steve on renewing our mortgage. They were proactive in reaching out to us to take advantage of lower rates and responsive in answering the questions we had leading up to the renewal. Although we ran into a few hiccups due to some new rules on the lender's side, Ryan was very helpful and reached out to the lender immediately to ensure the issues were resolved as quickly as possible.
Crystal L.
We have worked with Steve Pipkey when we bought our first place in 2007 and we went back again in 2017. He was quick in getting back to us and provided us with different options. We were also super impressed with the underwriter, as he was right there by our side, every step of the way! He literally helped us with anything we needed... even when we had issues with the notary. I highly recommend Spin Mortgage as they have been consistent in providing great customer service and of course finding good mortgage rates!
Colin B.
Fantastic group. Very helpful through the ups and downs of buying a house. Would use over and over again and would recommend to anyone. Thanks guys!
Kelvie W.
Worked with Spin to get our first mortgage ever! They were helpful and got us the best rates out of the several mortgage brokers we used. Would definitely recommend.
Cloe H.
Jeff at Spin Mortgage was one of the easiest people to work with. This was our third mortgage and I shopped around, but he found us the best rate and was the most pleasant to deal with. He is knowledgeable, honest, and easy to correspond with. He went above and beyond for us and continues to help us work towards buying a secondary Property. Thanks Spin Mortgage!
Lauren K.
Great experience working with Spin. Highly knowledgeable and very helpful!
Donovan W.
Excellent. Very quick and took the time to explain all of our options.
Saeed A.
The experience to renew my mortgage was amazing. Provided all documents online and even don't have to go for signing the documents and a mobile attorney came home to get the paperwork and id's verification The team is professional and I like to recommend this for my friends and family Saeed
Alec M.
A fantastic group of people to work with. I haven’t hesitated to send any of my friends/family to the folks at Spin Mortgage
Jakob S.
Used them for our original mortgage and our renewal and both times they easily beat the banks offerings, along with making the whole process painless. They're happy to sit through my multiple scenarios and work out what would be best for me. Highly recommended
James D.
Great service, and friendly. Very helpful!
Dawn E.
This was my first time working with Spin Mortgage and they worked very hard at getting me my mortgage at the best rate, they were all very friendly and always helpful with any questions I had. I would certainly recommend them.
Alexa A.
Being a first time homebuyer I was unsure of how the process worked and the steps involved. Ryan and Jeff were great and on top of everything making sure everything was completed on time and as good as possible. They also were great at answering every question we had. Overall it was an excellent experience and I’d recommend to anyone.
Grant W.
I can’t imagine dealing with any other mortgage broker. The entire online process they use was so intuitive. Jeff was professional, friendly, honest and VERY knowledgeable.
Dorothy B.
I purchased my first house in 2005, and it was all a mystery to me. Steve was recommended as a mortgage broker I could work with, and he has been my go-to professional ever since. He has shepherded me through 3 renewals and has moved, at least from my perspective, mountains on my behalf. I would always recommend Steve's services with no reservations.
Mark and Erin A.
The Spin Mortgage team is extremely professional and efficient. They took care of our mortgage needs and made sure to give us the best possible rate. Steve and team honoured their quote even though the bank raised the rate slightly. We also appreciated the electronic communications which reduced unnecessary travel. If you need a mortgage, Spin is the place to go! You will not be disappointed!
Diana B.
My first mortgage experience. I didnt have to meet anyone in person, everything was phone and email and it went incredibly smoothly. These guys are on top of their game, I felt looked after the entire time.
Michelle W.
This is the 3rd time we've used Spin for a new mortgage! Jeff, Ryan, Bonnie and Steve have helped us greatly over the years and we'll continue to use them for years to come. They were happy to answer all our questions and concerns and always gave us the best advice to set ourselves up for success. I highly recommend using Spin if you want to get the best service and mortgage you possibly can.
Luke Z.
Very happy with the service I received. Would recommend/use again.
John-Marc V.
Great service, quick and responsive to all my questions. I highly recommend Spin Mortgage.
Chris A.
I had a complicated purchase situation that required a lot of time and effort from Steve at Spin Mortgage. Despite me changing my needs more than once, Steve remained patient throughout the process. He explored options with various lenders and got me an excellent rate, enabling my purchase. Steve was easy to reach by email and phone, and quick to reassure me and explain terminology that I didn't understand in some of the bank's mortgage documentation. Highly recommended!
Jeremy C.
Spin Mortgage was simply great to deal with. They made it a super easy and enjoyable process in helping us get financing for our first mortgage.
G.
Steve Pipkey and the rest of the staff at Spin have been phenomenal in taking care of our needs and finding us the best options out there. Would highly recommend Spin Mortgage to all
Paul K.
We can only describe the service from Jeff and Bonnie at Spin Mortgage as top class. From the very beginning Jeff was excellent in learning about our situation, what we wanted to achieve, and working with us to get the best mortgage options available to us. The process was smooth and seamless. When my fiance and I started to get anxious about any phase of the process and bombard Jeff with questions and worst case scenarios, he was truly the voice of calm and reason to keep us on the right track and relieve any nerves. Bonnie was excellent and efficient at processing our documents and the perfect link person between the bank and ourselves. We'd highly recommend Spin Mortgage to anybody thinking of buying a home.
David S.
Having just completed my third mortgage with three different lenders and three distinctly unique situations with Spin Mortgage - I can confidently say that Jeff and team have addressed every one of my questions with a comprehensive response custom-suited to my requirements. From alleviating unwarranted financial institution burden (in-person meetings, unnecessary waits, etc.) to providing input on the media noise around interest rates - Spin took away the financial complexities and allowed my wife and I to comfortably shop for a home.
Leah L.
I definitely recommend Jeff and the guys at Spin! Not only are they prompt and professional, but friendly and knowledgeable to boot. Jeff lead us through organizing our finances in a way that ensured us the mortgage we wanted, at the best rate available. We are so grateful for his expertise!
Paolo A.
Our dream of owning a house became a reality because of Jeff from spin mortgage. I have nothing but great experience from this process. He answers your questions and approaches you with practicality, Professionalism, promptness, and approachability. He not only speaks on your behalf but also tries to find the best outcome and rate. Thank you Jeff.
Vijay S.
Advise by Steve was excellent. Even it took us several emails to decide, he was very patient and helpful when we finally locked for 2 yrs fixed in June 2016 .
Brendan K.
Couldn't be happier with the service. Prompt, personal, and effective. Thanks!
Nolan B.
An amazing experience as a first-time home buyer. Quite literally the best mortgage broker we’ve ever dealt with. Professional, prompt, and personable.
Jonathan C.
This was my first time dealing with Spin Mortgage at the recommendation of my Realtor. I was becoming frustrated with how long it was taking the bank to get back to me and it seemed like they didn't really care about getting my business. After my first discussion with Jeff, I knew I found my guy. Jeff was responding to emails well into the late evening hours and the same happened once Spin took over. These guys made it so easy and I never had to go in for a meeting and could do everything from digital. For a father of 4 with a busy work life, this really helped my family. Great work guys....I will recommend you to anyone I know looking for a mortgage!
Alex T.
Jeff and the team at Spin Mortgage we're introduced to me as the best in the business and I can see why! I was astounded at their tenacity, knowledge and speed to get my refinancing done on a tight schedule. I would recommend them to anybody!
Graham H.
Incredibly responsive and I ended up with a great mortgage rate. I have no hesitation in recommending Spin Mortgage to anyone looking to get the best rate and to deal with absolute professionals.
Michael L.
I was shopping around for mortgage lenders for my new condo purchase when I came across Spin Mortgage while searching for brokers online. This was my first property purchase so I didn't really shop around and just locked in with my bank for a 120 day hold. A month and a half before I took possession I started to do more research on mortgage rates. Which is how I stumbled upon Spin Mortgage. At the time mortgage rates had just gone up and Spin Mortgage was able to offer me a low rate, but my bank was able to match because I had actually locked in before the rates went up. Ultimately I didn't go with Spin Mortgage, but it was not because of Jeff or anyone at Spin. I entered my phone number to their website for more information and I got a call from Jeff within the hour to let me know what documents they needed from me. After that initial contact Jeff was always quick to respond to my calls/emails and answer any questions that I had. Once I sent them all the information they asked for, they had an appraiser lined up in a couple days...
Jessica H.
There is nothing but gratitude towards these dedicated and skillful group of people at Spin Mortgage. They were able to help us fulfill our dreams in spite of the fact that we found ourselves in a difficult and complicated condition, but thanks to them we are able to say that we are home owners! We are beyond thankful to this amazing team and would highly recommend them. Super responsive, friendly, and organized way of working, loved it!
Graeme C.
Steve and Spin were fantastic in getting, and updating, our mortgage. A number of date changes were no trouble for Spin and I could always count on both of them to quickly answer questions by email or phone. Highly recommended!
M M.
This is the second time I am getting a mortgage through these guys and must say that they are excellent and provide the best rates available. Will definitely go back to them and recommend to others
Silky S.
I have nothing but the utmost appreciate and gratitude for Spin Mortgage and especially, Steve Pipkey's and Spin's help in getting my first mortgage approved for my first new home in the lower mainland, BC. They both worked so hard and efficiently in a tight time crunch to get the job done. And Steve (and Spin Mortgage) is also someone who is not only a true professional, but also has alot of integrity where he wants only to look out for the best interest of each client. He wants to ensure, that any home buyer is not put into a position of becoming "house poor" for where they are unable to afford their monthly costs just for the sake of owning a home. That, I really appreciated about Spin Mortgage where the best interest of the client was more important than their pocket books. And they were always available to answer any questions I had or when I needed any information day or night, weekday or weekend. And on top of that, they found me an excellent rate in order to make my monthly costs manageable. :) Also, Steve helped me to find a superstar real estate agent when the..
Jordan D.
These guys are the best. Attentive, supportive, and committed to customer service. Thank you, we are LOVING our new house!
Julie C.
The spin team were referred to us for the purchase of our first house and they were great to work with from start to finish. Their response time and attention to detail made a real difference (Spin caught an error in a contract from a lender and we were able to have it fixed that day). They went above and beyond the scope of a mortgage broker, helping coordinate every aspect of the process and giving us advice along the way when we had questions about entering the real estate market as first time buyers. Right from the beginning, Spin knew the details of our file and was incredibly organized, responsive and a pleasure to deal with.
Shaun A.
We couldn't be more thrilled with the professionalism and dedication the team at Spin gave to us. This was the biggest purchase in our lives and both Jeff & Spin made sure that we were comfortable with every step! Love you guys.
Matt W.
I have known Jeff for a long time and know him to be hardworking, dedicated and honest and that is what he and the Spin Mortgage team exemplify. I had a fantastic experience working with Jeff and the Spin Mortgage team. My wife and I had been searching for our first home for over a year and the Spin Mortgage team where there to assist all along the way. Once we finally landed on a home, we had a very short turnaround on our possession/closing date. Spin Mortgage knocked it out of the park with a great rate and completed all the documentation needed in short order. Thanks again guys!
Torey D.
Great service and great mortgage rates- just did my second mortgage with this crew and I'd do the next one, too.
Robin M.
I could not recommend Spin enough. I worked with Jeff Mark and he was extremely friendly and pleasant to deal with, while completely professional and thorough. Very responsive (at virtually any hour) and communicated very clearly - either when explaining details to me, or explaining what they needed from me. Go with Spin - you won't be sorry.
Felipe Gusmão C.
If it wasn’t for these Spin Mortgage guys, I probably wouldn’t be writing this from my first house in Canada. Having arrived here no longer than a year, my wife and I decided to buy a house. As the current turbulent house market is not great for many out there, for us it was a bit tougher considering all the factors (recently landed, not a long credit history). However, Jeff was FANTASTIC!!! They understood our circumstances and worked hard to get us both best rate and product which would fit our needs. Thank you very much. Absolutely Recommended !!!
Yang T.
Steve was very professional and knowledgable. As a first time home buyer, i received so much helpful information and professional suggestion with mortgage. The service of them is superb! Will refer friends to spin for sure!
Devon M.
I was referred to Spin by a good friend who sourced his mortgage with them for his house in Vancouver, and could not have been happier with the professionalism and service. This was our first mortgage and in addition to the super helpful information on their website, Spin walked us through everything step by step to make sure we got the best mortgage for us. Spin and the whole team at Spin have really figured out the best way to deliver the lowest rates and best mortgages. They were always super responsive and accommodating with us while our deal had several months of delays. Highly recommend Spin and will tell all my friends who are in the market.
Steve W.
Great rates, great service, couldn't of asked for more.
Jamie C.
I recently worked with Steve Pipkey to help me with the daunting task of choosing a mortgage. I was considering many different housing options, so my situation was not straight forward, and Steve diligently worked to find products that best suited my needs for each scenario. He also made an effort to explain all the terms and fine print of each. Steve thoroughly analyzed my situation, considered various lenders and strategies, and was able to find me unbelievably competitive rates! Best of all he was great to talk to, genuine and super responsive. I would highly recommend Steve as a mortgage broker!
Amirpirouz E.
People who work at Spin Mortgage go above and beyond to get your needs met. I dealt with Jeff and Spin, and these guys made all impossibles possible. My lawyer admitted that she had never heard of the level of service I received to get a mortgage approved and funded in 5 business days. Jeff started working on my case when I reached out to him on a Friday night after I realized I couldn't work with my first mortgage broker. Jeff spent his weekend working on my case till Monday, and Jeff continued to supervise, and contact different lenders to find one who could fund my mortgage in 5 days. I would've gone through a lot of headaches like losing my payment and paying for sellers residence fees till I close, if it wasn't for Spin Mortgage. Spin Mortgage saved me for sure, and I can't thank them enough. I recommend Spin Mortgage to whoever is in market looking for professional, descent, and good rate service. Thnaks!
Serey S.
Spin Mortgage was incredibly professional, knowledgeable and helpful as we went through the refinancing of our mortgage. They ensured that we understood every step of the process and was in constant communication with us as we went through the somewhat complicated process during a very busy time. I would highly recommend working with the Spin Mortgage team.
Larry C.
Jeff and his team make a very stressful process easy and seemingly stress free. Jeff is always available to go through all of the papers and documents and explain everything that is happening and that has been done in details. We would and will recommend Jeff to anyone that is thinking about buying property as we believe Jeff will provide them with the best products for their needs that will fit their life style! A big thank you from our family!
Yael K.
I was referred to Spin Mortgages by my daughter and son-in-law who decided to use them after a long research. They offer the best mortgage available and provide excellent service. They made the process smooth and replied to any inquiries promptly, professionally and in detail, providing me as a first-time mortgage taker with very valuable information. I would definitely recommend them to anyone who needs a mortgage. Thank you Steve and Ryan for making a stressful process much easier.
Megan P.
Our situation was a bit complicated, and these guys handled it with professionalism and obvious experience, and were very timely on top of all that. Our family is truly appreciative for their help. Thanks Jeff!
Paul S.
Steve got me the A Class service. Although they are located in Vancouver, I didn't feel for second any concern here at Mississauga. Very prompt in response and ready to take on even your minuscule concern regarding mortgage with utmost sincerity and professionalism.
Michael B.
I trust Spin mortgage to deal with any mortgage related dealings. Steve have been exceptional to deal with. They are the only company I can recommend when it comes to mortgages.
Sarah D.
It’s the second time I’ve gone to Steve for a mortgage; the first time being 10 years ago after I newly immigrated to Canada. This time I had the challenge of being self-employed and Steve worked with this and was able to not only secure a mortgage but at an excellent rate. With all the complexities and challenges of buying, both Steve and Spin would get back to me very quickly and were very supportive in providing advice, going above and beyond to help me make the purchase. I think most people underestimate how important it is to have a good mortgage advisor but it affects not just rates, but also can mean the difference in closing or losing a purchase. I strongly recommend the Spin Team to anyone for their excellent knowledge and customer service.
Raymond C.
Steve was friendly and professional and we are extremely happy with using First National for our first mortgage. Would definitely recommend working with them for others.
Eugene C.
I worked with Steve 3 deals this past couple of months. They are knowledgeable, reliable, professional, and truly experts in their industry. My financing situation was complicated but Steve took the time to explain and come up with solutions. They were in constant contact throughout, even pushing things to the finish line when things got bumpy on closing date. I'll be working with them on any future transactions and wouldn't hesitate to recommend them to anyone
Josephine P.
Jeff recently helped us renew our mortgage and we couldn't be happier with the outcome. Jeff took our needs into consideration to get an awesome mortgage rate for us. Dealing with him was great - Jeff is pleasant, knowledgable and totally client-focused! We had tons of questions at all hours, emails and calls were always answered completely in a timely manner (even after hours). A big shout out to Ryan who also worked really hard for us. Thanks guys!
Annie S.
We had always got our mortgages directly through the bank, but this time we went with Spin and we had incredible service. They were professional and very easy to deal with. We'd 100% recommend them to anyone looking to get a mortgage.
Anika S.
I have nothing but good things to say about Spin. Jeff and Ryan were so good to deal with and they made everything incredibly easy for us. They always answered our (many!) questions quickly and professionally. Our most recent house purchase was a lot less stressful than our previous purchases, thanks to them. You guys are rad, and I will recommend you to everyone.
Eric C.
Mortgages can be complicated with the different restrictions, terms etc. The team at Spin not only got us a great rate but also ensured we were getting the proper mortgage for our life and plans. They asked questions, recommended suitable products and explained any terms and restrictions so there couldn't be any surprises down the road. This was very important to us as being put in the wrong mortgage can quickly cost more money down the road then any possible savings on rate. Steve & Jeff were knowledgeable, prompt and professional which made the process very easy. Prior to using Spin I went through a bank I used to work for and Spin was able to offer a rate that was .2% lower then the banks best rate (which adds up to a lot of money). Not only that, they got us a mortgage that was less restrictive then what the bank was offering. We were able to complete everything over the phone and email which was very convenient and efficient. Your time would be well spent to give these guys a call even if you already have looked at a few options.
Nikesh B.
Professional service. I was working with Spin and I was able to communicate with then even after hours. He would also respond to my e-mails right away. Great service in general.
A.
Ryan is awesome!! Very helpful and patient throughout the long vetting process with the lender. Not to mention the awesome rate Steve was able to offer me, much lower than anywhere else, even other brokers. Best of all everything is done electronically, makes things a lot more flexible. I would definitely recommend you give Spin a shot and see what they can do for you.
Richard W.
We left our mortgage renewal a bit late, which had me worried at first. Once I contacted Spin Mortgage, Steve and Spin put my mind at ease and guided us easily through all the steps to select a new mortgage and get it set up on time. The guys were very friendly and responsive.
Brooke H.
Very straight forward and easy to deal with. Thanks to all of you for making the process so stress free!
Andy G.
A big thank you to Steve and the rest of the Spin team for all of their efforts! They really do focus on their clients best interests. This is my second time using them and would not hesitate to recommend them to everyone I know!
Mat D.
A good friend referred my wife and I to Spin. We didn't know what to expect at first due to Spin Mortgages online base business but we thought we would give them a try. After following the step by step website application and once all of our necessary documents were sent in, we received our rate. I couldn't believe that we were able to get rates as low as we did based on our experience with other brokers. The Owner Jeff and his team were great! We had some interaction with them throughout the process and it only reassured us that we were being well taken care of. I have nothing but great things to say about these guys and will be recommending them to anyone and everyone. I recommend you give them a try, you wont regret it!
Daniela S.
This is the 2nd house we've used Jeff and he always found us the best rate and took the time to review all the details with us. I always recommend him to anyone who's interested in a mortgage. Super happy with Spin!
Shante S.
Steve and Spin were friendly, knowledgeable and professional. We will DEFINITELY refer them to our family and friends. Thanks!!
Mike H.
Spin was great to deal with. They found an excellent rate for us and were very efficient and quick. They were quick to respond with helpful information if we had questions. Overall, they made the experience of obtaining mortgage financing very painless. I would highly recommend Spin to others.
Wei R.
Steve and Spin were very helpful in assisting me with my first home purchase. Answers questions and provide updates promptly.
Candice S.
We heard about Spin through our real estate agent and we have been nothing but impressed with them. Not only did they get us an excellent rate (about 0.2% better than the next best we had been quoted), but their knowledge, expertise and customer service was exemplary. Whenever we had questions or when we were looking for guidance they were prompt and detailed in their responses and they always seemed to be available (no matter days or times). They really worked magic on pulling out all the stops on our subject removal day, keeping someone at the lender's office until 6.45pm on a Friday to get everything signed! We have already recommended Steve to a number of people who are looking for a mortgages! Thanks again to you both!
Edgar A.
Jeff at Spin got me the best rates, even better then my own bank. I was able to stick with TD but some how they negotiated an even better rate then was TD was able to offer. Saved me lots of money, the process was simple and customer service was top notch! I will not go anywhere else.
Karen T.
Extremely impressed from start to finish with Spin (we worked with Steve). Not only did they have the most competitive terms - their responsiveness, professionalism and patience really wowed me. We were never left doubting what was next or worried we wouldn't get a clear answer. Highly recommend them for a mortgage - They really set the bar for online-based mortgage brokers.
Brian S.
Best rate I could find and quick answers to my questions. Thanks guys.
David J. D.
Steve has been writing up my mortgages for years now. ALWAYS the best rate. ALWAYS. Never go anywhere else.
Annie Z.
I just got a mortgage through SPIN on a house purchased in Victoria. There were multiple offers on the property and they were able to turn everything around in one day so that I could get the place. It was a very easy, seamless process and they answered all my questions on the spot and were super knowledgeable. I would definitely recommend these guys to anyone looking for a mortgage.
Hilary T.
The guys at Spin made getting my first mortgage a breeze and got me an awesome rate! They were very friendly and knowledgeable compared to some of the other brokers I talked to. They were quick to respond to all my questions (there were a lot). I’ll definitely be using them again when I need to renew my mortgage and would highly recommend. Thanks again guys!
Laura K.
My husband and I recently retired and moved from Calgary to Victoria. We sold our house there and wanted to buy a new one here but didn't quite have enough money to buy it outright. We needed to apply for a small mortgage to complete the deal but weren't sure who to go to for advice. A friend in Calgary recommended Spin mortgage team, so we went to their website and found it to be User friendly answering all of our questions. We called Jeff who explained everything clearly and completed our mortgage quickly and efficiently with an excellent type and rate for the term we wanted. We are happily enjoying retirement in our new home with no financial worries. We would recommend Spin to any of our contacts, whether younger or older like us.
Kimberlee B.
I happened upon Spin Mortgage while googling 'Lowest Mortgage Rates in Canada'. I found some sites with rate comparisons. However, as I was working my way through the list, I happened upon a Toronto news article about a company who caused a stir on comparison sites by offering rates too low-rates others couldn't beat. I contacted them, got a great deal and had a smooth and transparent experience. Steve and Jeff were very prompt at responding to questions via email and worked hard to find me the best possible deal. I have another mortgage at a higher rate that I go year to year on. I will definitely be farming it out to them when it is due for renewal!
Mary T.
Jeff and his team were great to deal with prompt, courteous service and excellent advice. We also got a great mortgage (rate and terms) with minimal time invested. I would definitely recommend Spin Mortgage to friends and family.
Anand R.
While shopping around for rates when my mortgage came for renewal, I was referred to Spin Mortgage. Although they were able to offer better rates than what I was quoted by my bank, they advised that I renew through the bank. Reason being that the initial mortgage was a collateral mortgage and there would be additional legal costs involved. To see such transparency and the idea of putting clients interest ahead of ones own and enforcing it, was refreshing. I will recommend these guys without any reservation. Not only will they provide the best rates and service, they will also keep your interest foremost.
Jeff C.
Fast, Accurate, Courteous, Knowledgeable and Result Oriented. Best guys around to help you handle the financial monster.
Lauren T.
The team at Spin Mortgage took care of all of our needs throughout our home purchase and the service was extraordinary! During the whole process, they walked us through every step, making sure we had a good understanding of everything. We could tell that they always had our best interest and that the options they offered were based on their understanding of our needs. The guidance provided made it a very comfortable experience and made us confident about all of our decisions. They were organized and always checked up on us to make sure that everything was completed ahead of time. Communication with them was exceptional, they were very responsive and clear. I would not be considering anyone else for my mortgage and have been recommending them to all of my family and friends!
Jeff J.
I have been working as a Realtor and real estate Broker for nearly ten years. I refer all of my buying clients to Jeff Mark and his team at Spin Mortgage. In addition, I trust them with all of my personal mortgage servicing needs. Years ago, the team coached me on the importance of mortgage flexibility and that there were many considerations beyond the interest rate. This flexibility has put me in a position to pay off my mortgage in half the time of the original amortization. If you are looking to purchase a new home or refinance, I can confidently recommend SPIN.